At Darshan Hotel, we are committed to safeguarding the privacy and security of our guests’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services, whether through our website, in person, or via other communication channels.
1. Information We Collect
We may collect the following types of personal information:
Personal Details: Name, address, email, phone number, nationality, and identification documents.
Reservation Information: Booking dates, room preferences, special requests, and payment details.
Technical Data: IP address, browser type, device information, and browsing behavior on our website.
Location Data: Geolocation information when accessing our services via mobile devices or Wi-Fi.
Health and Accessibility Information: Details provided to accommodate specific health or accessibility needs.
2. How We Use Your Information
Your personal information is utilized to:
Process and manage reservations, payments, and customer service requests.
Enhance your stay by personalizing services and accommodations.
Communicate promotional offers, newsletters, and updates (with your consent).
Comply with legal obligations and enforce our terms and conditions.
Conduct internal research and analysis to improve our services.
3. Sharing Your Information
We may share your information with:
Service Providers: Third-party vendors assisting with payment processing, IT support, marketing, and analytics.
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
All third parties are obligated to protect your information and use it solely for the purposes specified by Darshan Hotel.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure servers and encryption protocols.
Regular security assessments and staff training.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Object to or restrict the processing of your data.
Withdraw consent for data processing activities.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Darshan Hotel does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently gathered such data, we will take appropriate steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
Darshan Hotel
Station Road, Amreli, Gujarat, 365601
Phone: +91 94292 22253
Email: info@hoteldarshanamreli.com
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